Our Policies
Welcome to www.manmathjewels.com (“Website”), operated by Manmath Enterprises Pvt. Ltd. By accessing or purchasing from our Website, you agree to the following Terms & Conditions.
Â
This Website is owned and operated by:
Manmath Enterprises Pvt. Ltd.
Plot No A59–60–61–68–69, Paras Society,
Katargam Road, Surat – 395004, Gujarat, India
Email: sales@manmathjewels.com
Â
By using this Website, you agree that you will:
Provide accurate personal and payment information
Not misuse the Website for fraudulent or unlawful activity
Not attempt to harm or disrupt Website operations
We reserve the right to refuse service or cancel orders in case of suspicious activity.
Â
We make every effort to display accurate product details, including pricing, images, descriptions, and specifications.
However:
Product images are for representation; slight variations may occur due to lighting or screen settings
Product weights may vary slightly due to handcrafted nature
Manmath Jewels does not guarantee that all information is error-free at all times
Â
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We accept prepaid payments only via secure payment gateways.
In rare cases of pricing or technical errors, we reserve the right to cancel or revise an order after informing the customer.
Â
An order is confirmed only after successful payment and dispatch.
We may cancel orders in cases including but not limited to:
Incorrect product or pricing information
Stock unavailability
Suspicious or fraudulent transactions
Incomplete customer details
Â
Shipping and delivery are subject to our Shipping Policy.
Delivery timelines are estimates and may vary due to courier or external factors beyond our control.
Â
Returns and exchanges are governed by our Return & Refund Policy.
Customized or personalized products are non-returnable.
All returned products are subject to inspection before approval.
Â
Jewellery is a high-value category. To protect all parties:
Customers are advised to record an unboxing video
Returned items must be unused, untampered, and in original packaging
Any return misuse, swapping, or damage may lead to rejection of refund/exchange
Â
All content on this Website, including:
Brand name, logo, designs
Images, text, graphics
Product listings and creatives
are the property of Manmath Enterprises Pvt. Ltd.
Unauthorized copying or commercial use is strictly prohibited.
Â
Manmath Jewels shall not be liable for:
Indirect or consequential damages
Courier delays beyond our control
Allergic reactions due to individual skin sensitivities
Improper use, storage, or mishandling of jewellery
Our maximum liability shall not exceed the value of the purchased product.
Â
Customer data is handled in accordance with our Privacy Policy and applicable Indian laws.
Â
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat.
Â
We may update these Terms & Conditions from time to time without prior notice. Continued use of the Website implies acceptance of revised terms.
Â
For any questions, reach out at:
đź“§ sales@manmathjewels.com
📍 Surat, Gujarat, India