Our Policies
We understand that plans may change. Our cancellation policy is designed to be fair and transparent.
Customers may request cancellation only before the order is shipped/dispatched.
To cancel, please email us immediately at:
📧 sales@manmathjewels.com
Once an order has been dispatched, it cannot be cancelled and will fall under our Return & Refund Policy.
Â
Customized or made-to-order jewellery cannot be cancelled once the order is confirmed, as such products are created specifically for the customer.
Â
We reserve the right to cancel an order in cases including:
Product out of stock or quality issues
Pricing or listing errors
Incomplete customer information
Suspected fraudulent or unauthorized transactions
Unserviceable delivery location
In such cases, the customer will be notified and a full refund will be processed.
Â
If an order is cancelled successfully, refunds will be processed within 7–10 business days to the original payment method or as store credit, as applicable.
Manmath Enterprises Pvt. Ltd.
Plot No A59–60–61–68–69, Paras Society,
Katargam Road, Surat – 395004, Gujarat, India
📧 sales@manmathjewels.com
📞 +91 8000 30 30 90