Our Policies
At Manmath Jewels, we aim to deliver your jewellery safely, quickly, and with care. Please read our shipping policy below for complete clarity.
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We currently ship across India through trusted logistics partners.
International shipping may be enabled on a case-to-case basis in the future, subject to serviceability and applicable charges.
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All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not shipped on Sundays or public holidays.
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Delivery timelines may vary depending on location:
Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Areas: 7–10 business days
These are estimated timelines and may be impacted by courier delays, weather, or unforeseen circumstances.
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Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
Any promotional free-shipping offers will be subject to order value and ongoing campaigns.
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Manmath Jewels currently accepts prepaid orders only.
We do not offer Cash on Delivery (COD) at this time.
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Once your order is dispatched, you will receive tracking details via email/SMS/WhatsApp, allowing you to monitor shipment progress.
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Please ensure that your shipping address and contact details are accurate at the time of placing the order.
Manmath Jewels will not be responsible for delays or losses due to incorrect or incomplete address details provided by the customer.
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While we work with reliable courier partners, delivery may be delayed due to factors beyond our control, including:
Natural disasters
Transport strikes
Regulatory restrictions
Operational delays with courier partners
In such cases, we will keep you informed and support you with updates.
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If you receive a package that appears tampered, damaged, or opened:
Do not accept delivery (if possible)
Take clear photos/videos immediately
Contact us within 48 hours of delivery at sales@manmathjewels.com
We strongly recommend recording an unboxing video for high-value jewellery orders.
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Manmath Enterprises Pvt. Ltd.
2nd Floor, Rameshwar Jewellers,Â
Plot No A59–60–61–68–69, Paras Society,
Katargam Road, Surat – 395004, Gujarat, India
Email: sales@manmathjewels.com
Customer Care: +91 8000 30 30 90